Delivery and Returns
** FREE STANDARD UK DELIVERY ON ALL ORDERS OVER £75**
All orders will be sent via Royal Mail. Please see below for delivery costs and timescales. If you require your delivery for a specific date (including next day delivery) and are concerned please do not hesitate to contact us. We aim to ship all items within 2 working days (Monday-Friday). Please see below for delivery timescales.
UK parcels are sent first class and will take 2-3 working days from dispatch to arrive. Proof of postage available on request.
*** UPDATE - please note we are temporarily not delivering outside the UK. If you have any queries please contact email@example.com
International parcels are sent via a tracked service and will take 5-7 working days from dispatch to arrive to Europe and 7-10 working days to be delivered to the rest of the world.
Please note all parcels are shipped from the UK and recipients are responsible for additional taxes and customs fees.
In the unfortunate event that your parcel was to get lost in the post, please contact us as soon as possible.
Returns and Exchanges
We hope that you are pleased with your purchase however, should you wish to return your order you may do so for 14 days after your item(s) have been received. Please email us (firstname.lastname@example.org) if you would like a refund or exchange and we will send you a form which includes all the information you need to return your parcel (including the address). All items must be returned in the same condition and cannot be worn or washed. It is advised that returns are sent via Royal Mail Special delivery. Evemy & Evemy cannot take responsibility for any returns which are lost or damaged in the post.
If you are returning an item to us because it is faulty please email us at email@example.com and we will send you all the relevant information for a return.
If you wish to cancel your order, please let us know within 14 days.