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Frequently Asked Questions

FAQ

We are on hand to answer any questions you may have. Simply email us (hello@evemyandevemy.com) or message us on social media. We have also put together this page to help with many frequently asked questions.

Product

How do look after my scarf in between uses?

All our scarves are beautifully delicate and come in a reusable travel bag. We recommend that you store your scarf in their bags folded flat in between uses.

How do I wash or clean my scarf?

All our scarves are silk or silk mix so we recommend that they are professionally dry cleaned.

What size scarf will suit me best?

We offer a range of scarf sizes and you can find lots of styling inspiration either on our blog or social media. Please do not hesitate to email us for personalised styling advice.

Do you sell your scarves in any boutiques near me?

We are proud to have a select range of country and equestrian stockists within the UK. Simply visit our stockist page for further details.

Delivery and Order

Do you ship worldwide?

Yes! We are delighted to offer international shipping. Please visit our Delivery and Returns page for timescales and more information.

I need my delivery really quickly and I’m worried it won’t arrive in time! Do you do next day delivery?

Please email us if you need your order is required for a specific date and we will do our utmost to fulfil your request.  

I want to change something on my order, can I do this after it has been placed?

Please email us as soon as possible if you would like to change a detail on your order (such as address or product colour etc). We aim to post orders within 1-2 days of receiving them but we will try our best to accommodate any changes. You have 14 days to cancel your order.